Metlife Auto Insurance Review

Are you in the market for a new auto insurance policy? With so many options available, it can be overwhelming to make a decision. That’s where we come in – today, we’re reviewing Metlife Auto Insurance to help you determine if it’s the right choice for your coverage needs.

From their range of policies to their customer service reputation, we’ll cover all aspects of this popular insurer. So sit back and read on – by the end of this post, you’ll have all the information you need to make an informed decision about Metlife Auto Insurance!

Overview of Metlife Auto Insurance

Metlife Auto Insurance is a subsidiary of the MetLife Inc. group, one of the largest insurance providers in the US. The company offers a wide range of auto insurance coverage options to its clients across all 50 states, including liability, collision, or comprehensive coverage.

One notable feature that sets Metlife apart from other insurers is their Deductible Savings Benefit program. This allows safe drivers to reduce their deductible by $50 for every year they do not file a claim on their policy until it reaches zero.

Another great thing about Metlife Auto Insurance is their usage-based pay-per-mile program called My Journey. This program uses an app that tracks your driving habits and charges you accordingly based on how many miles you drive each day.

In addition to these unique features, Metlife also provides standard add-ons like roadside assistance and rental car reimbursement in case your vehicle needs repairs after an accident.

If you’re looking for flexible coverage options and innovative programs that reward good driving behavior while saving money on premiums over time, then Metlife Auto Insurance might be worth considering as your next insurer.

Types of Coverage Offered by Metlife

Metlife offers a variety of coverage options for its auto insurance policyholders. One such option is liability coverage, which includes both bodily injury and property damage liability. Bodily injury liability covers medical expenses, lost wages, and legal fees resulting from an accident that you are found to be at fault for. Property damage liability covers the cost of repairs or replacement if you cause damage to someone else’s property.

In addition to liability coverage, Metlife also offers collision and comprehensive coverage. Collision coverage pays for damages to your vehicle in the event of a collision with another vehicle or object. Comprehensive coverage provides protection against theft, vandalism, natural disasters, and other non-collision events.

For those who want extra protection beyond standard coverage options, Metlife offers optional add-ons such as rental car reimbursement and glass repair services.

It’s important to note that each state has different requirements for minimum levels of auto insurance coverage. Be sure to speak with a Metlife representative about specific state requirements when selecting your policy options.

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Discounts and Savings Opportunities with Metlife

Metlife Auto Insurance offers several discounts and savings opportunities to its policyholders, making it an attractive option for those who want to save some money on their car insurance. Some of the discounts offered by Metlife include safe driver discount, multi-policy discount, good student discount, and defensive driving course discount.

The safe driver discount is awarded to drivers who have a clean driving record without any accidents or violations over a certain period. The multi-policy discount allows you to bundle your auto insurance policy with other policies like home or life insurance from Metlife. Meanwhile, the good student discount applies if you have a high GPA in school or college.

If you’ve completed a defensive driving course approved by Metlife, then you’re eligible for another great way to save money on your auto insurance premiums. Additionally, there are other discounts available based on factors such as age and occupation that can further reduce your rates.

These various discounts make it easy for customers of all backgrounds and lifestyles to find ways to lower their monthly expenses while still receiving quality coverage from one of the most trusted names in the industry – MetLife Auto Insurance.

Metlife Customer Service Review

Metlife is known for its excellent customer service, which sets it apart from other insurance providers. Customers can access their policies and manage their accounts online or through the Metlife mobile app, making it easy to make payments, file claims, and update policy information.

If customers have any questions or concerns, they can contact Metlife’s customer service team 24/7 via phone, email or live chat. The representatives are knowledgeable and helpful in answering all types of queries related to coverage options, discounts available as well as policy details.

The company also offers a range of resources for customers looking to learn more about insurance policies – such as articles on its website that cover topics like car safety features and tips for reducing premiums. Furthermore there is a section with frequently asked questions where most common doubts are solved quickly.

Many customers have praised Metlife’s quick response times when dealing with claims – some even saying that they received payment within 24 hours of filing! This level of efficiency has contributed significantly towards building trust among users who rely on timely resolutions during difficult situations.

Based on the feedback provided by satisfied customers , it appears that MetLife provides top-notch customer service across all channels.

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The Pros and Cons of Metlife Auto Insurance

Metlife Auto Insurance has its own set of advantages and disadvantages that are worth considering before making a decision. Here are some pros and cons to keep in mind:


– Strong reputation: Metlife is a well-known insurance provider with over 150 years of experience in the industry.
– Customizable coverage: With various types of coverage options, you can tailor your policy to fit your specific needs.
– Discounts available: Metlife offers several discounts for safe driving habits, multi-policy holders, and more.
– Good customer service: Many customers report positive experiences with Metlife’s customer service team.


– Limited availability: Metlife Auto Insurance is only available in select states, which may be frustrating for those who do not live in these areas.
– Higher premiums for some drivers: While discounts are available, some drivers may still find that their premiums are higher than other providers’ rates.
– Mixed reviews on claims process: Some customers have reported difficulties with filing claims or receiving payouts from Metlife.

It’s important to weigh the pros and cons carefully when considering if Metlife Auto Insurance is right for you.

Our Conclusion: Is Metlife the Right Choice for You?

After thoroughly analyzing Metlife Auto Insurance, it’s clear that they offer a variety of coverage options and discounts for different types of drivers. Additionally, their customer service has received high ratings from customers.

However, like any insurance company, there are both pros and cons to consider before making a final decision. While some may appreciate the multiple discounts available with Metlife, others may find their premiums to be higher compared to other providers.

Ultimately, whether or not Metlife is the right choice for you will depend on your individual needs and priorities as a driver. We recommend doing further research and comparing quotes from various companies before making a final decision.